Even though gold plated jewelry doesn’t lose color by the contact with water if you wish to save its original condition for a long time you are advised to:
• limit its exposure to various liquids and clean it shortly after if that happened
• don’t scratch or rub the piece
• avoid any harsh chemicals or abrasive cleaners.
• put on the jewels last to avoid direct contact with the perfumes, lotions, and hair products
Most of our products arrive within 3 to 7 working days. We strive to save the planet and reduce our carbon footprint, therefore we cannot offer express delivery. However, we took steps to ensure the overall satisfaction of your customer experience.
Since receiving a parcel physically is often not a priority on our client's agenda, we send our products in form of a letter. Such you can always find your order when it's arrived in your postbox. Our jewelry box can be purchased separately.
As a small business, we also want to ensure shipping at a reasonable price*. In the following table, you’ll find the costs and delivery times for the countries we ship to.
Standard To Door
|
Country |
Delivery cost |
Time** |
|
The Netherlands |
FREE (orders over €50) or €3,99 |
1 - 3 days |
|
EU |
FREE (orders over €50) or €4,99 |
2 - 5 days |
|
UK |
FREE (orders over €75) or €5,99 |
2 - 5 days |
|
EEA |
FREE (orders over €100) or €5,99 |
2 - 7 days |
|
South & North America |
FREE (orders over €150) or €9,99 |
5 - 12 days |
|
Australia, New Zealand |
FREE (orders over €150) or €11,99 |
5 - 12 days |
International shipping
It is necessary to indicate your phone number for international orders, including EU and EEA. Your phone number will not be used for marketing purposes. If you do not add or respond to our email we will indicate our office phone number.
Duties&Taxes
Any additional costs such as, for example, border taxes must be at customer expense, since they vary and cannot be predicted. We understand this might be frustrating, let us know if you would like to discuss a recent delivery charge. We are ready to help at ciao@narcissa.it.
Notes
Here is the list of courier services we use:
- EU/EEA Standard&AP – PostNL
- All International Standard - PostNL
* Overseas orders cannot be monitored through the tracking code but you will get a notification when your order is sent. To insure your order and track shipping make sure to choose right delivery option.
** Shipping time indicated in business days.